05-06-2025 02:28 PM
I have a strong and stable fibre internet connection .
The issue effects both LiveTV and streamed content
I have attempted rebooting both the TV Bx Pro and the router ( which temporarily resolves the issue for about a day)
Tried a new high quality HDMI cable with no change
Any ideas will be appreciated.
Solved! See the answer below or view the solution in context.
05-06-2025 04:30 PM
Hi there @PhilK1998
Thanks for coming to the community and letting us know what you have tried already.
Have you reported the TV pixelation to our tech guides? They will be able to run tests to see what could be causing this and let you know what is needed to get this sorted 🙂
Leanne.
05-06-2025 04:30 PM
Hi there @PhilK1998
Thanks for coming to the community and letting us know what you have tried already.
Have you reported the TV pixelation to our tech guides? They will be able to run tests to see what could be causing this and let you know what is needed to get this sorted 🙂
Leanne.