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Now TV content — Apple TV

Th822wy
Investigator
Investigator

Over the past week all Now TV content seems to have stop integrating on Apple TV. I know it’s not a EE issue but is anyone else having this issue? 

The Now shortcut in the Apple TV app doesn’t have any content and any now tv content on the continue rail also seems to be no longer connected to the now app. 

1 SOLUTION

Accepted Solutions
Th822wy
Investigator
Investigator

Yes it appears to be fixed now! 

As Darren suggested could be due to upcoming changes with HBO landing next week. 

View solution in original post

5 REPLIES 5
DarrenDev
EE Product Expert

What do you mean by integrating?

Edit: just seen your extra detail - you're accessing Now TV content from the Apple TV app? Why? I never launch the Apple TV app, so hadn't even seen it offered that option.

To be honest I don’t use it that option all that much but noticed it more on the continue rail from content I’d been watching. 

Searching for any content which is accessible on Now from Apple TV isn’t linked to the now app anymore.

ive found a couple of other users report this on Reddit recently too. First world problems I know. 

DarrenDev
EE Product Expert

There's a chance it may be related to the HBO Max launch next week?  All of the HBO Max content will be available within the Now TV app, and I know processes have been running daily to prepare various systems for the changes from Now TV and discovery+.

Richardr66
Expert Contributor
Expert Contributor

It looks like whatever the problem was it is now solved. I've got a non-EE NowTV subscription, and its content has returned to the Apple 4K TV continue watching rail.

Th822wy
Investigator
Investigator

Yes it appears to be fixed now! 

As Darren suggested could be due to upcoming changes with HBO landing next week.