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No content will play through the EE box.

Malc60
Investigator
Investigator

I can see the channels and the apps but none will play. I have reset router, TV box, changed hdmi port, updated channel list. Worked perfectly yesterday. 

5 REPLIES 5
DarrenDev
EE Product Expert

What error do you see?

Malc60
Investigator
Investigator



<meta charset="UTF-8" />


Error code 02104

Mostly just black screens


DarrenDev
EE Product Expert

Can you try launching the EE TV app.  What error code does that show?




<meta charset="UTF-8" />


No error code...just see scrolling previews of Netflix programmes 


DarrenDev
EE Product Expert

From the list of apps shown on the main menu, please select the EE TV app. When that launches, let me know the error code it shows.