New to EE & cannot activate Netflix (I have an existing Netflix account).

[Mel205]

Received email from EE telling to activate Netflix but the link does not work.  I have an existing Netflix account.

[Freddie67]

I have just got EE tv but link to activate Netflix in EEc email does not work? Any help welcome 

[Michael_D]

Hi @Freddie67 

Welcome to the community.

Have you tried to activate the Netflix subscription through your online EE account or the EE app?

If you are in the app, select Manage, then TV & Sport. Under the Extras section, you'll see Netflix and an option to activate.

When you login through the website, it is under Manage, then Plans & Subscriptions, Manage TV & Sport and then you'll see the activation link.

Let me know how that goes.

Michael