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Hi,I recently purchased an international roaming and unlimited data on a 2 year contract. I just arrived in the US and cannot make or receive calls to/from US or UK. I can receive texts and use data (whatsapp etc). Each time I attempt to make a call ...

MsOlivia by • Explorer
  • 31 Views
  • 6 replies
  • 1 Helpful

Public IP address for 4G router

Hi,I have a TP link Archer MR500 4g router for CCTV purposes.I can not get a connection to the router via any ddns service. I believe the IP it is broadcasting is not a public IP address.Is there anyway around this? can EE change the data sim to have...

Unable to view bills

Hi,I have been unable to access our business account for a few weeks now. Every time I try to log in to view our current bill, I get this error message:"We're unable to retrieve your account details right nowLog out and then log in again."I contacted...

MaryN2 by • Explorer
  • 5049 Views
  • 32 replies
  • 17 Helpful

PAYG in Germany

Hi, my daughter is going to Germany, she is currently on a PAYG subscription pack, does she need to purchase a or roaming pack or will the pack work without extra charges? 

Sim only upgrade plans: texts and minutes

I am looking to upgrade my mobile sim only plans for my family. For the plans below, which do not include unlimited texts or calls, do they include a limited about of texts and calls? If so, to what amount? If I went over the amount, what would the c...

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Phone Interview – EE Plymouth Application

I recently applied for a position at the EE Plymouth store and was scheduled for a phone interview on Tuesday, 20th May 2025, between 3:00 PM and 3:30 PM. I waited for the call, but after 15 minutes without hearing anything, I contacted the store dir...

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