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Netflix

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Maxine46
Visitor

‎23-02-2025 10:45 PM

Netflix hacked in Spanish password needed. Ee can't understand.  Changed my password and payment but still showing up foreign language on ee screen 

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Chris_B
EE Community Star
EE Community Star

‎24-02-2025 08:26 AM - edited ‎24-02-2025 08:27 AM

@Maxine46  Try THIS   Also log out of all devices you have for Netflix. Read THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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Chris_B
EE Community Star
EE Community Star

‎24-02-2025 08:26 AM - edited ‎24-02-2025 08:27 AM

@Maxine46  Try THIS   Also log out of all devices you have for Netflix. Read THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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martin_c_a
Contributor
Contributor

‎24-02-2025 08:42 AM

My mother-in-law recently had her Netflix account hacked and the assistance on the phone from Netflix was (suprisingly?) prompt and good. May be worth giving them a call?