Netflix no Dolby Atmos Vision Rip off

[Mitoman]

I have posted on here about this issue and looking at other posts others have same problem. I don't know how EE can push a subscription saying you will get an enhanced experience by PAYING EXTRA when it DOES NOT WORK.

I complained to ee and they said I cannot leave my present package [BB/TV]. It is a complete con. Thankfully I was due to change my mobile to ee next month but won't be bothering now. I am going to make a formal complaint and take this matter further. As other have said, NO ATMOS only 5.1dd NO ATMOS PICTURE only 4k. My tv/Denon amp/and Philips tv/ Panasonic Blu Ray all work with Netflix as it should do. It does do Netflix HDR and that is it, no ATMOS/VISION via ee pro box.

I have cancelled my subscription as it is a pain to have to come out of ee pro box turn off, switch to either tv or blu ray player switch amp over. My Wife can't do all this and why should she. I find it stressful myself. I would rather go without it hence my cancellation. I have kindly been informed I can do nothing until my contract is up in 2026 Happy new year thank you.

And don't get me started on the aerial connection. I have had to stick the cable to the box with Gorilla tape. The fitting is very poor and was constantly losing connection. [new Aeriel / cable]. 18/1/25 11.45pm Blank screen nothing not even any apps. Had to turn off leave power off for several minutes turn back on, all ok. What a performance. And this is now our 3rd box over the past 3 years. 2 x bt pro 1 x ee pro. I can't use the other method of having it all online as pathetically you can only watch one record one. Of no use to me at all. The system is not fit for purpose. 

[Minkey1]

@Midnight_Voice 

I know. I had a brain f*rt.

Mea culpa 🤦🏼‍♂️

[Mitoman]

Spatial audio is NOT Dolby Atmos. It is inferior to Atmos. I have cancelled my Netflix premium subscription. Thinking about it there is absolutely no reason to subscribe to ee tv when my contract is up. I will purchase my own box.

I have just ordered a Manhattan Freesat box. No record or pause but will be handy when my ee tv box goes down, which   is quite often. My Wife can just power it up instead of sitting there looking at a blank screen and giving me grief for subscribing to a poor service.

Last Saturday having had to watch Netflix ATMOS/VISION via my Blu ray player which is a bit clunky to use but worth all the trouble for the enhanced sound and picture it provides over ee. Turned it off and fired up the ee pro box, black screen. Yes, everything HDMI was on the correct setting. Having had a pleasant evening with a couple of drinks it all goes downhill when I press the on button for the ee box. It would only turn on/off. Pull the plug out and wait 5 mins. Plug back in and wait for it to go through all the usual start up procedure. Hoorah it is now working. I turn round only to find my Wife has gone up to bed! Thanks a lot ee.  

[Minkey1]

@Mitoman 

“Spatial audio is NOT Dolby Atmos. It is inferior to Atmos”

Harsh. And subjective. But no, they’re not the same thing.

Spatial Audio adds a wider soundstage without the need for additional kit. Atmos adds a height element to multi channel audio, but needs extra kit, or Atmos enabled kit, to deliver.

“Never mind the quality, feel the width” etc.

[Profile closed]

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@Minkey1 wrote:

“Never mind the quality, feel the width” etc.

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😳

Spatial Audio is just a pseudo way of trying to deliver a sort of surround sound experience via devices that only offer stereo.

If you want the ultimate Netflix Premium experience you should be using a high quality, professionally calibrated (likely OLED) TV that supports Netflix Calibrated Mode coupled with a full Dolby Atmos system.

Complaining that a mass produced, budget PVR can’t deliver the full experience (or any experience in your case @Mitoman ), does feel like wasted energy to be honest.

Meanwhile, the vast majority of users I suspect are happily chugging along watching in HD with ads on their TV that is still in Eco or Vivid picture mode, because that was the default when they first turned it on.

[Midnight_Voice]

@Minkey1 @Mitoman 

People go on about Atmos as if it was all about height, but it’s not. Atmos also positions sounds very specifically in the horizontal sound field, rather than just relying on the panpotting of 5.1 to get it right.

Atmos enhances the audio experience even for those, like me, who have no height speakers in their setup.

[Midnight_Voice]

@Profile closed 

Not if they encounter HDR or Dolby Vision they won’t.  Both those things throw our TVs, LG and Samsung, into special picture settings, the Dolby Vision one being so awful that I thought about going back to Netflix Standard, until I found out what it was doing and adjusted the picture settings, notably to take off the horrible yellow tint it inexplicably decided to add.

[Profile closed]

@Midnight_Voice 

There is a reason it is only available on Sony or Panasonic TVs. 

[Midnight_Voice]

@Profile closed 

Sorry, what’s ‘it’ in that context? Are you saying that the Box Pro supports Dolby Vision, but only on those two makes, or what?

I’ve just been exploring the Box Mini plugged into our LG GX TV/GX soundbar setup. Using Netflix, The ADAM Project.

On the TV, 4K, Dolby Vision and Atmos.

On the Box Mini, set to Stereo, it offers 4K, HDR, and 5.1.

On the Box Mini set to Surround, it offers 4K, HDR, and Dolby Atmos.

So, Atmos at last, but not a sniff of Spatial Audio anywhere.

Curiously(?), none of those results seemed to involve the Box Mini interrogating the TV for anything that could actually play these formats, and still gave the same results when I set the TV to Internal Speaker Only, and turned off its Dolby Atmos setting.

But it was a different result from the Box Pro/LG C2 upstairs, where I was offered the Spatial Audio, and nothing else.

[Richardr66]

No steaming device seems to be ideal with all streaming services - they all seem to work perfectly with one or two services, and not quite as well with others.

I had a quick look last night at Netflix, and I had 5.1 sound via the EE TV box, whereas for the same programme I had Atmos via an Apple TV 4K box and my LG TV. The EE TV Box can do Atmos on its apps, it does so for relevant content on Discovery+ whereas the Apple box doesn't for the same content, and my TV can't even show a workable picture on Discovery+ from its app. Last night the football on Prime was HDR on my LG TV, but not on the Apple TV box.

Sadly, either we recognize that nothing is perfect and we just use the one streaming box, or we strive for perfection and use several.

[Profile closed]

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@Midnight_Voice wrote:

Sorry, what’s ‘it’ in that context? 

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Netflix Calibrated Mode.