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TV Mini boxes

Pedro1977
Explorer

‎27-01-2025 12:08 PM

I'm just transferring from Sky Q to EEtv - I have been offered 1 pro box and 1 mini box. Currently with Sky Q I have 1 main box and 3 mini boxes. Is there a limit to the amount of EEtv mini boxes I have? The call centre said they can only supply 1 mini box, but can use the Now TV app to watch sport/sky channels, which is fine but I don't have the EPG when just accessing the apps. What Is the best work around? Thanks

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5 REPLIES 5
zulu17
Scholarly Contributor
Scholarly Contributor

‎27-01-2025 01:01 PM - edited ‎27-01-2025 01:02 PM

@Pedro1977  Potentially you could have a 2nd mini box (so 3 boxes in total) if you have sufficient broadband speed and are willing to pay the monthly subscription (i think it is £5 on some present offers,offers tend to change) for the second  minbox.

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Profile closed
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‎27-01-2025 01:11 PM

@Pedro1977 wrote:

I'm just transferring from Sky Q to EEtv - I have been offered 1 pro box and 1 mini box. Currently with Sky Q I have 1 main box and 3 mini boxes. Is there a limit to the amount of EEtv mini boxes I have? The call centre said they can only supply 1 mini box, but can use the Now TV app to watch sport/sky channels, which is fine but I don't have the EPG when just accessing the apps. What Is the best work around? Thanks

As @zulu17 has pointed out, the maximum is 3 boxes on any account, assuming you have enough bandwidth to deliver a service to all 3 at the same time and still have some headroom for normal activities such as web browsing, using YouTube etc.

What broadband speed do you have?

I assume you are also aware that unlike Sky Q, you cannot view recordings made on the main box on a multiroom box?

Side note, there is a now/next TV Guide in most versions of the app.

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zulu17
Scholarly Contributor
Scholarly Contributor
In response to Profile closed

‎27-01-2025 01:59 PM

One other consideration given that EE call centre suggestion that you gave use the Now app is that Now do have limits on the number of concurrent streams. I suspect your TV package would have the NOW Boost included (not all do) which does raise limit,  Whether that would be sufficient for your household's needs is questionable .

Pedro1977
Explorer

‎27-01-2025 02:15 PM

Thanks @zulu17  & @Profile closed  - my broadband is currently 150mb - although have been offered 500mb for a good price so could upgrade if necessary.

Profile closed
Not applicable

‎27-01-2025 02:29 PM

@Pedro1977 

Solid speeds, very jealous! 

I can’t see a technical reason why you couldn’t have 3 boxes personally, but I obviously don’t work for EE.

You either need to reach out to EE again or, wait until services are all live and then see if you can add a further box.