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Is it no longer possible to use all features of the BT YouView box for free?

thewinelake
Contributor
Contributor

‎28-01-2024 01:53 PM

I've had a BT YouView box for a couple of years, and it's been great, but the BT TV app has disappeared recently and it would appear that to use features like remote recording I would have to have a subscription - which is a big change.
Am I correct in this understanding, or is there some clever workaround?

0 Helpful
4 REPLIES 4
Leanne_T
EE Community Support Team

‎28-01-2024 03:06 PM

Hi @thewinelake 

Thanks for coming to the community. 

Where has the BT app disappeared from? 

Do you have BT Broadband or EE? 

Leanne.

0 Helpful
DarrenDev
Ace Contributor
Ace Contributor

‎28-01-2024 03:23 PM

The BT TV app has been renamed to EE TV. If you had it installed before, it'll still be there with the new name. Otherwise, it's available in all the same app stores as before, but with the new name.

thewinelake
Contributor
Contributor
In response to DarrenDev

‎28-01-2024 05:13 PM

Thanks. Yes, but when I install, it seems to want a login. Maybe I had one with BT....

0 Helpful
DarrenDev
Ace Contributor
Ace Contributor
In response to thewinelake

‎29-01-2024 08:19 PM

You don't need a log in to use the TV Guide, pair with your TV Box, or set recordings from it.

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