Internet channels

[Newsviewer]

I view via Freeview aerial and can receive all of the TV channels and watch TNT sports online. But I can only view a couple of the internet channels. The rest don’t allow me to log on and view - I just see a standard intro page but no chance to log on. I used to be able to view th channels through my smart tv but the  EE pro box won’t allow this.

any suggestions?

[DarrenDev]

Could you please give examples of the channels you mean, and how you're trying to access them?

[Newsviewer]

Channel box, realcrime, failarmy etc. All of the ones that need you to access the internet.  The box is connected to the Wi-Fi 

[DarrenDev · Accepted solution]

Ah OK. Those channels use something called "HbbTV", which I'm afraid EE TV boxes don't support.  It's primarily found one "Freeview Play" boxes, which is a different system to what we offer.