Now tv password problems

[Stu281]

Since I joined EE tv from Bt I can’t watch now tv on iPad etc as I have no log on details anymore 

EE have changed my user name too as I can see I’m signed in differently now in EE box 

I really tried everything now. What can I do? 
thanks in advanced 

stu 

[DarrenDev]

When you signed up for EE TV, you will have been asked for your email address. You should have received an email to that address within a few minutes of your order being raised, so that you could then set a password on it.

When you say that you can see you're signed in differently on the box, what do you mean?

[Stu281]

Thanks for your reply 

I’ve actually found out what problem is finally. 
For some reason EE  misspelt my email address for now tv by one letter ( even though correct for every other thing else ) hence me not being able to log in to Now subscription in my tablet . 

EE currently rectifying this for me 

Appreciate your assistance 

stu