Community Activity

Cancelling an order for EE sim

I need to cancel an order on my account as for some reason the order went onto a family members sim instead of the main sim making the cost of my mobile bill double!I am unable to discuss over the phone and need this sorting asap before any money is ...

Connected - No Internet Access

Two weeks ago my home network suddenly started showing certain devices as 'connected / no internet access'. It seems to be affecting most devices on the network randomly, including phones (both iPhone and Androids), tablets, the Smart TV and my lapto...

lukep999 by Explorer
  • 43 Views
  • 2 replies
  • 0 Helpful

No email confirmation

Hello I placed order for s25 on 13//4/2025 and herd nothing since getting a little concerned now as paid for upfront fee and don't have my device yet or any idea when it will be dispatched and delivered 

Kelly738 by Explorer
  • 41 Views
  • 2 replies
  • 0 Helpful

Pay As you go

I am in Abroad but SIM is not working first 6 months it did work but now signal are gone not receiving any text issue with my what's app and other applications too how I can sort this out

Closed account

says my accounts be closed for about 4 months now,, i had the  contract for a while and cant see my data and calls on the app obvs and cant see when my contract ends or anything but still getting charged 

Pocket Landline

Has anyone had their pocket landline service completely cut off without any warning?Our business has had no landline for 5 days and EE just say there is a “global issue”. No time frame of repair…This has wrecked my business and I am none the wiser as...

ee app and website suggestion

I have a important suggestion for the EE app and website security Pain when you click on a person in the top corner I click on fing that looks like a person when I have clicked on it, I click onto login and security scroll down to where it says two f...

c1992 by Established Contributor
  • 13 Views
  • 0 replies
  • 0 Helpful

Leaving a review

Hi there!I had a great experience over a month ago and the agent was extremely helpful and solved my issue (no service for a month) and he managed to solve it in minutes after other agents had no clue how to fix. I’d really like for this to get back ...