Hi left virgin media.My eetv just gone live on 30th jan. But sill cannot sign ìn

Wf12mick · ‎02-02-2025

Schockwave · ‎02-02-2025

Welcome to the community,

Could you please give us more details, as to what you have done, you have written it in the subject line rather than the body, so please write below.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎02-02-2025

Sign in to what? Please clearly explain your issue & circumstances in greater detail & we'll do our best to help you with it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Wf12mick · ‎02-02-2025

Hi left virgin media.My eetv just gone live on 30th jan. But still cannot sign ìn to link my broadband tv to watch on android phone or laptop.

Midnight_Voice · ‎02-02-2025

@Wf12mick

And both devices are set to work over WiFi?

What happens when you try to set the WiFi up; does the EE broadband appear in the list of SSIDs, and are you using the correct password, which you should find somewhere on the new router?

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*