Hbo max app on tv Pro box

[johnbhoy1979]

Hi

I have the entertainment package. Signed up long before march. 

Just wondering when I go onto the app I can't watch anything. 

Says 'get access'   then when I click on that it says

'To get access change your plan where you originally subscribed'

I thought we should be getting automatic access to this? 

[DarrenDev · Accepted solution]

The HBO Max content is also available within the Now TV app, under the HBO Max heading.

If you want to enable your HBO Max "Basic with ads" subscription:

1. https://www.nowtv.com/gb/help
2. Click 'Need Help' in the bottom right corner
3. Select ‘TV’
4. Select ‘Entertainment & HBO Max Membership
5. Select ‘Yes’ if you have an Entertainment, Big Entertainment or Full Works subscription, or a Now Entertainment & HBO Max extra on your account
6. Select ‘I’m an EE TV customer’
7. Select ‘Link my account so I can watch in the HBO Max app’
8. IMPORTANT: Select whether you have Now Entertainment & HBO Max as part of your TV package or as add-on/extra
9. Click ‘Link Now account’
10. HBO Max web page opens
11. Log in to HBO Max (IMPORTANT: If you have a TNT Sports subscription, make sure to use the email you use to access this in Discovery+ or HBO)
12. You can now use your HBO Max Basic with Ads subscription across devices in your HBO Max account

[johnbhoy1979]

Thank you Darren.  That's worked perfect.

Thank you very much for your help