Community Activity
Resolved! Cannot access plan details
I joined EE approximately a month ago. I’ve changed my broadband and phone to them. I can login to my account but that’s it. “There’s a problem getting your broadband details” I have spoken to EE about this and they all say the same thing that it’s a...
wheres my order
Hi when is my order being delivered?
EE App & Online info not working when signing in
Anytime I login into the EE app to check payment info or just anything really it comes up with “we’ve run into a problem”. I’ve tried deleting the app and redownloading, I’ve changed my password. Nothing works. Same happens when signing in online. I ...
Cant link broadband to app
How do i link broadband to phone app i havnt got account number
TNT Sports on discovery+, how to activate?
I don't have ee mobile number so how I can active my discovery+ from EE subscription?
EE Wifi showing as open network
Hi, I have read a few articles but none really answered my question. So my router is transmitting the open EE WiFi channel - I have opted out of EE WiFi but it’s still here despite opting out and resetting the router etc - there’s no physical setting...
Resolved! Upgrading 2yr sim Plan whilst paying 3yr handset
i was hoping to upgrade my 2 yr sim plan but have been told i can’t as I’m still paying the handset off over 3yrs.Surely I should still be able to upgrade my sim plan rather than being stuck in the deal that has expired, for another year ?
I can’t receive text messages
Suddenly I can’t receive text messages but can send them. Can someone help please, thank you.
Coverage in Oxford
Update: 01 July 2025 For the first location, our engineers have started legal steps with the council to legally acquire the land and agree planning permission. Pending a positive outcome from the legal negotiations, we can start building the equi...
Discovery +
Does anyone know how to activate discovery plus I’ve tried a couple of times it seems to load then goes off and doesn’t let me activate it ?