10-06-2026 07:36 AM
Has anyone else found more issues using the Pro Box with EE router than the old BT Home Hub?
Especially TNT sport.
18-06-2026 07:53 AM
Your ONT was updated yesterday - incorrect config on it. A note was added for a service agent to call you, but it hasn't been picked up yet.
If you're happy that the service is now working, I can close the ticket for you - if you're OK with that?
22-06-2026 02:59 PM
Currently have complaint with EE being investigated.
Satisfied TNT sport working but not satisfied with process and call backs.
No problem with your assistance,at least I got some feedback through albeit through a forum.
22-06-2026 03:03 PM
No problem - I'll not touch anything then. Let me know if there's anything else I can help with.
