02-01-2026 08:21 PM
Literally can’t wait for my subscription to be finished. Nothing but trouble with the extra boxes and no reply to my request for support. Poor and a waste of money!
Solved! See the answer below or view the solution in context.
04-01-2026 01:32 PM
Hi @OD77.
Thanks for getting back to us.
Have you been able to report this to our technical support team?
They are in the best position to be able to complete some diagnostics.
Speak soon,
Katie
03-01-2026 08:12 AM
Have you raised your issues on this forum before? What are the issues?
There's been lots of problems resolved on here with the help of experienced fellow customers or EE staff.
03-01-2026 08:16 AM
@Weerab2024 @OD77 Only joined this forum yesterday. Post count 1
03-01-2026 11:16 PM
No I’ve come on the forum hoping for some movement- just looking to talk to someone to help. One box is fine other glitches every 5 mins then sound cuts out to then broadband apparently dropping out. (When signal is strong) .
03-01-2026 11:16 PM
And???
04-01-2026 01:32 PM
Hi @OD77.
Thanks for getting back to us.
Have you been able to report this to our technical support team?
They are in the best position to be able to complete some diagnostics.
Speak soon,
Katie