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Netflix not opening

Johannapage
Visitor

‎02-01-2026 08:17 PM

Any ideas?

 

Netflix won’t open 

  It seems to buffer and then go back to the channel on the tv that was being watched previously

 

please help 

 

 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎03-01-2026 09:16 AM

Hi @Johannapage 

Have you checked the app is upto date. 

Sounds like the app is crashing.

Thanks 



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zulu17
Problem solver
Problem solver

‎03-01-2026 11:48 AM - edited ‎03-01-2026 11:50 AM

Which device is this occuring on eg  EETV box Pro , EE  TV Box Mini  , the TV own Netflix App etc ?

If one of the EETV boxes do the other Apps load and play normally ?