Community Activity

Sign In to Post

Some calls go straight to voicemail

Hello, I'm getting pinged about people trying to call me and leaving or not voicemail messages.My phone is on, network is fine, I can get another person at home to call me no problem. Yet, yesterday all calls from 111 went straight to voicemail, toda...

ee-voicemail.jpeg

Activating a replacement SIM

I have exactly the same problem now. I’ve ordered new sim when I insert new sim obviously there is no service at all and how I supposed to receive a PIN number without signal? That is ridiculous. Big brain EE. 

tomi676 by • Established Contributor
  • 40 Views
  • 5 replies
  • 0 Helpful

Slow Dispatch of new phone

I was in store last Thursday morning where we upgraded my mums phone. It’s the IPhone 14 128gb in white I believe. We were told we would likely receive it Friday as it was early enough in the day but if not we’d get it Saturday. But it hasn’t come an...

Hwa_Star by • Investigator
  • 88 Views
  • 6 replies
  • 2 Helpful

Resolved! SMS not arriving, ported lyca to ee.

I ported my lyca SIM to EE on Thursday, they asked me wait for 24h until the process is complete.And after that , I can now make and receive calls but SMSs are still no arriving?? Need OTPs from time to time, become a headache. If anybody knows what'...

SecretX by • Investigator
  • 688 Views
  • 15 replies
  • 1 Helpful

Resolved! App not showing remaining data

For months and months now, my app cannot tell me how much data I have remaining. It always says something like “Something went wrong. Please try again in a few minutes.”It’s been months! Is this a known issue? I’ve reinstalled/signed out so many time...

Currently in NZ and the data is no longer working

I have the same problem as you. Currently in NZ and the data is no longer working either. No way to change the plan to roaming ROW. I’m going to have to cancel this plan and get a local sim if it is not fixed soon

Satellite Messaging

Hi Team,Do you have plans to enable satellite messaging on the EE network?I know emergency SOS is currently enabled, but more countries are now rolling out sending sms by satellite.Of course I’m talking about iPhones here after the iOS 18.5 rollout....

Load more