Discovery Plus

[Jasko]

Good day to all

I have recieved a email today about some updates to discovery plus and their app. One of the main apps I use on EETV is discovery plus. They have stated that Discovery Plus will no longer work on different models of EETV. This included EETV 4K recordable box which is what I use. 

A little disappointed and hope that someone with more knowledge than myself is able to provide any further information.

Thanks

[DarrenDev]

The app on Humax TV Boxes will stop working on September 22nd.

If you have an EE TV subscription then the channels from the TV Guide will continue to work, but you'll lose access to the app.  You can upgrade to the latest EE TV box by taking out a new EE TV contract, or you can continue to use the discovery+ app on other devices.

[Jasko]

Sorry but that’s not what the email says.

It says it will stop working on EETV 4k Recordable box. EE did not provide or use any humax boxes to my knowledge.

The email causes confusion because the average user would have no knowledge of the manufacturer. 

Thanks

[DarrenDev]

Sorry for the confusion.

The boxes we offer are known as "TV Box Pro", "TV Box Mini", "TV 4K Recordable Box", "TV Recordable Box", and "TV Box".  You can see them listed here:

https://www.bt.com/help/tv/learn-about-tv/bt-tv-boxes

The TV Box Pro and TV Box Mini will continue to be supported - they're manufactured by Sagemcom.

The other boxes are manufactured by Humax, and won't be supported from September 22nd.

[Northerner]

Hi @DarrenDev 

The link in the email is here: https://support.discoveryplus.com/GB/Answer/Detail/000004052

@Jasko 

the above link for comparable devices says:

Thanks