27-08-2024 05:49 PM
Hello,
I have been trying to disable the parental lock on EE TV without any success.
I have called several numbers and also looked at the tv settings.
I do not have any restricted channels listed however when I channel hop in Sky Cinema I am prompted to enter my parental pin every time which is very frustrating.
I have called 1818 and 150 without any help.
Thanks
Mike
10-05-2025 05:36 PM
It was live tv Michale thanks for reply looks as if I will just have to put up with having to put code in.
11-05-2025 08:08 AM
12-05-2025 12:35 AM
Observation
I believe Sky extended the use of its mandatory daytime protection rules (ie requiring PIN) from its cinema channels to some of its entertainment channels - effecively to comply with Ofcom broadcasting code rules. Prior to that they would not have broadcast some content in the daytime or had to edit the programmes ( a costly exercise).
If you are viewing on the Now app you will be doing so via a profile that has been setup to have a specific Maturity Rating. Any maturity rating you set in a profile will apply to the live channels too .
12-05-2025 01:17 PM - edited 12-05-2025 01:21 PM
It was actually a requirement on a Sky News program that went out at 20.30 a few nights back. I think due to violent images, but I didn’t watch the program and can’t remember exactly what was said
Edit: Actually, it was 20.00 on Saturday