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Disable Parental Lock on EE TV

MikeKawala
Explorer

Hello,

I have been trying to disable the parental lock on EE TV without any success.

I have called several numbers and also looked at the tv settings.

I do not have any restricted channels listed however when I channel hop in Sky Cinema I am prompted to enter my parental pin every time which is very frustrating.

I have called 1818 and 150 without any help.

Thanks

Mike

13 REPLIES 13

It was live tv Michale thanks for reply looks as if I will just have to put up with having to put code in. 

Michael_D
EE Community Support Team

My pleasure @Raybruce.

Take care and enjoy the rest of the weekend 🙂

Michael

zulu17
Prodigious Contributor
Prodigious Contributor

Observation

I believe Sky extended the use of its mandatory daytime protection rules  (ie requiring PIN) from its cinema channels to some of its entertainment channels - effecively to comply with Ofcom broadcasting code rules. Prior to that they would not have broadcast some content in the daytime or had to edit the programmes ( a costly exercise).

If you are viewing on the Now app you will be doing so via a profile that has been setup to have a specific Maturity Rating. Any maturity rating you set in a profile will apply to the live channels too .

 

Garethrprice
Established Contributor
Established Contributor

It was actually a requirement on a Sky News program that went out at 20.30 a few nights back. I think due to violent images, but I didn’t watch the program and can’t remember exactly what was said  

Edit: Actually, it was 20.00 on Saturday

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