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Ariel fitting

Ann2225
Visitor

Getting EE TV 25 November but not got TV Ariel ee say £30 is that just survey 

5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

@Ann2225 : No, it will be for fitting an aerial at your request.

However you don't need an aerial to use EE TV. You can use it in Internet mode to view On Demand or as Catch Up w/out having an aerial.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@Ann2225  Having an aerial though does give you more channels.  

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
Ali_A
EE Community Support Team

Hi @Ann2225 

Our TV Box Pro is the only box where you can watch your favourite shows in two ways. Either over the internet or using an aerial, whichever works best for you. 

To make sure you get the best experience from EE TV, our About Aerial and Internet Modes on EE TV page all you need to know about the differences between the two modes, including details of the channels available on each. 

Ali 

 

Weerab2024
Problem solver
Problem solver

As others have said if it's the pro box you are expecting you don't necessarily need an aerial as there is an internet mode where channels are streamed over your internet connection instead of an aerial, but you would get more channels with the aerial. 

Below is a link to the channels that you would get with an aerial and what channels you would get without one:

https://ee.co.uk/help/tv-sport/ee-tv-channel-guide

EE Pro TV box, Full Fibre 900
For EE contact details see
https://ee.co.uk/help/contact-ee
trevQPK
Established Contributor
Established Contributor

Unless you are in an area like me and only able to get Freeview light on a relay transmitter.