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Missing recordings

Tiguan
Investigator
Investigator

Is there anybody out there who encounters problems with recordings either failing to record or only recording half of the scheduled recordings especially coming up to billing time?

1 REPLY 1
Leanne_T
EE Community Support Team

Hi @Tiguan 

Thanks for coming back to the community. 

You can find some troubleshooting to try in our, Problems with Recording on EE TV Box Pro help page. 

If this continues after trying these steps, please get in touch with our TV Technical support guides and they will get this looked into for you. 

Leanne.