cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Apple TV instead of mini box

Markd53
Contributor
Contributor

I have recently moved to ee broadband and tv, we got a mini box extra for the bedroom but the live tv sometimes freezes and  gives notice that connection has ben lost. 

my question am I able to buy another 4k Apple TV and put that in the bedroom instead. 

20 REPLIES 20
Chris_B
EE Community Star
EE Community Star

@Markd53  You can have one EE Apple TV or a pro TV  box and other additional boxes are the mini box.  

The distanced of the box to the router matters as EE state it needs to be no more than 5m away.      You could try using a power line or a WiFi repeater.  

Silly question but why do you think the  EE Apple TV will be any better in this location?  Have you tried moving the one you have to this same location and testing it ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Midnight_Voice
EE Community Star
EE Community Star

@Markd53 

Sure you can buy a 4K Apple TV, just like I did, from Curry’s or similar.

Just not a jiggered one such as EETV supply 😢

*Longtime YouView box owner & broadband customer (was BT now EE), but only recently a full EETV subscriber*

It’s the mini box that is slow it sometime just slows right down.  the software must be rank it doesn’t do it all the time but that is now 3 times in 2 weeks I have had to reset it. 

I have an Apple TV in the living room which has no problems and a booster for WiFi signal. 

Thanks for your reply I will buy another 4k Apple TV. 

the EE mini box just slows right down sometimes and your clicking buttons and nothing happens then all of a sudden it moves where you don’t want it. 

 

Matt_124
EE Community Star
EE Community Star

Hi @Markd53 

Bear in mind that when buying your own Apple TV, it will not give you access to the Live TV Guide on the EETV App so you will not get the same experience as on your other EE-supplied Apple TV.

This due to the fact that the models provided on loan from EE are specifically registered between themselves and Apple to allow the Live TV features to be used. (Assuming this is what @Midnight_Voice meant when he said it wouldn't be "jiggered" like the ones EE supply)

Off the shelf models can download the EETV App but there is no Live TV or Guide apart from some of the TNT Sports channels and the Store for buying/renting movies. 

Chris_B
EE Community Star
EE Community Star

@Matt_124  There is live TV it’s just not via EE TV.       Big difference to what you’re saying.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Matt_124
EE Community Star
EE Community Star

Yes of course, through the individual apps for each service like BBC iPlayer and not the EETV TV Guide, which is what my post was in regard to... the Live TV features with the EETV App.

I don't see how my post was unclear in what it was trying to state. Fair enough I didn't mention the catchup apps, but felt that was self-explanatory enough.

Don't want the OP to go out and buy an additional Apple TV expecting the experience to be the same as their other box, as the caveats weren't fully mentioned.

How can I find out which channels I can receive via an off the shelf Apple TV Box?

@mdshamilton   What ever app you can download via the Apple TV App Store will give you what that service provides.       Without downloading an app like BBC iPlayer you cannot watch any BBC channels.   Same with ITV, channel 4 or 5 and more. 


To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.