cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Activate Discovery Plus

ckings79
Investigator
Investigator

I still can’t activate my Discovery Plus, the links seem to take me round in circles. 
what am I doing wrong? 

1 SOLUTION

Accepted Solutions
Peter_W
EE Community Support Team

Thanks @ckings79, have you had a chance to check out the advice shared here for activation?
discovery+ on EE | What is discovery+? | EE

If you continue to struggle, please reach out to our customer care team, and they can check that everything is set up on your account as it should be. 
Peter

View solution in original post

5 REPLIES 5
Rach_H
EE Community Support Team

Hi @ckings79,

Welcome to the Community!

We don't want you to have any trouble activating your Discovery Plus, so I'm sorry to hear that this is happening. 

Could you let me know which step you're having trouble with, and the browser you're using?

Rach

I have signed in to Discovery Plus and activated the account following the EE link but it’s telling me to upgrade to watch.

Sent from my iPhone
Peter_W
EE Community Support Team

Thanks @ckings79, have you had a chance to check out the advice shared here for activation?
discovery+ on EE | What is discovery+? | EE

If you continue to struggle, please reach out to our customer care team, and they can check that everything is set up on your account as it should be. 
Peter

Lee14801
Established Contributor
Established Contributor

 Like you I can’t activate discovery+ follow the links provided and nothing happened so I can’t watch discovery+ either

Ali_A
EE Community Support Team

@Lee14801 

Please give our Broadband Customer Service team a call, where a guide will be able to check the account settings and help you get set up. 

Ali