high bills

madhuri28
Valued Contributor
Valued Contributor

‎27-11-2024 06:45 AM

hy everyone 

i am out of country from last month and i am getting high bills since i am out of country 

can anybody tell me what’s happening? 

 

 

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5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎27-11-2024 06:52 AM

Where are you? Are you using your EE SIM out there?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
madhuri28
Valued Contributor
Valued Contributor
In response to XRaySpeX

‎27-11-2024 06:54 AM - edited ‎27-11-2024 06:54 AM

i am in india right now 

i am not using for calling and texts here 

just using watsapp 

 

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XRaySpeX
EE Community Star
EE Community Star
In response to madhuri28

‎27-11-2024 06:57 AM - edited ‎27-11-2024 07:05 AM

You're using data then. Are you using data over the mobile network or over WiFi? Have you bought any data passes?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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madhuri28
Valued Contributor
Valued Contributor
In response to XRaySpeX

‎27-11-2024 06:59 AM - edited ‎27-11-2024 06:59 AM

i am not using data here 

no i didn’t bought any extra data 

even i bought 2 iphone there with sim 

i am not using those 2 sims as well still i am getting high bills

 

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XRaySpeX
EE Community Star
EE Community Star
In response to madhuri28

‎27-11-2024 07:04 AM

If you're using WhatsApp the you ARE using data. I'm asking you how are you using WhatsApp?.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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