Hello EE Team,
I’ve been an EE Business customer since November 2024, and for almost a year I have been unable to link my business product and line to the EE app or my online account.
Because of this, I cannot:
- View or download my bills
- Manage my account details easily
- Access the same online services that personal customers get
I’ve raised this multiple times and was told it should be resolved, but nothing has changed. For nearly a year I’ve had no proper online access to my business account, which is unacceptable given the amount I pay monthly.
Can someone escalate this issue urgently and confirm when EE Business customers will finally be able to link their products to the app and access their bills online?
This is causing real inconvenience, and I would appreciate a clear solution or timeline.
Thank you,
Dwayne
[Mod edit: Removed surname and business name]
