Remove content lock on MY WEBSITE

[andren]

When I try to access my website www.thebarattemple.co.uk I am restricted with a message saying the site is blocked as a safety feature, please advise how we can get this removed as our site does not contain explicit material or anything not suitable for minors and we want to ensure access for your customers.

Your prompt attention to this matter is appreciated. Feel free to reach out if further information is required.

[Northerner]

Hi @andren 

Visitors will need to remove the content lock : https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off

Alcohol and tobacco sites are blocked on Strict settings.

Thanks 

[andren]

Thanks but this is exactly my point, it's not an 'alcohol site'. It's a bar and kitchen. Similar to All Bar One which isn't blocked. 

I would like EE to advise how we update our site with their content settings so that all EE users are able to access this site without it appearing that they are trying access something illegal or immoral. 

[XRaySpeX]

It's only a pub with limited food; really just a boozer! It's nowhere like All BarOne

[XRaySpeX]

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@andren wrote:

appearing that they are trying access something illegal or immoral. 

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or adult. Or "It's Illegal, It's Immoral Or It Makes You Fat"  😉!