EE App

[waltersoftly]

Has anyone actually managed to link their phone number to the App so that they can download invoices digitally ? 
I’ve been a customer since December and have spent hours on the phone to India and nothing ever gets sorted. 

I have finally just today had a phone call from a British call centre who admitted that the App is broken, has been for month and there’s no immediate fix so the only option I have is to get paper bills sent every month or to ping over an email and actually ask for a bill to be sent. It’s quite comical actually. Oh yes, I have the phone call explaining this saved as proof. 

[waltersoftly]

This issue has now been fixed. 
the issue began in December 2024 and was resolved on 11th June 2025

throughout that time I was unable to download my monthly bills in any way. 

I contacted EE 50+ times either via phone call or email. 

it’s unlikely I will renew my business contract with EE after the term ends and I have already taken out another 20+ business contracts with Vodafone instead after the initial billing issues with EE. Vodafone were able to provide me with monthly statements which was the only reason I went ahead. The business contracts manager at Vodafone actually laughed when I asked if he could guarantee I would be able to download my monthly bills because with EE business I wasn’t able to. 

[waltersoftly]

This reply is listed as a solution but I can assure you, at the time, this was in no way any type of solution to my query. 

[Demirbas]

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section

[Demirbas]

Ee is better ….

[Demirbas]

Ee is better then all