Charge query

Gavottorro
Investigator
Investigator

‎08-09-2023 08:56 AM - last edited on ‎08-09-2023 08:59 AM by EE Community Moderator

 

Can anyone tell me why I am being charged £25.16 for 2 different numbers when I have have 1 number for my account 

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[Mod edit: Image rejected due to it containing personal information.]

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1 REPLY 1
James_B
EE Community Manager
EE Community Manager

‎08-09-2023 11:00 AM

Hi @Gavottorro,

Welcome to the EE Community. 🙂

Were both numbers added to your account on the same date?

Does the connection date of the second number correspond with any changes you've made to your account, such as upgrading your phone?

James