How to contact Business accounts team

steve4218 · ‎03-09-2023

My bill has gotten out of hand i am trying to contact the small business team to sort payment but handset is on full restriction bar and i don't have access to a landline. when they are open i'm at work . Does anybody have an email address or whatsApp number to contact them.

I have the EE app but they restricted my access there too

Schockwave · ‎03-09-2023

Hello @steve4218 ,

Welcome to the community,

EE neither have email address nor what’s app for you to contact them, but there is a free number you can call, and if you cannot do so by contacting them on 150, here is the free number which you can do for free using Skype:

08000798586

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

steve4218 · ‎03-09-2023

many thanks ill give it a go i just find is crazy they cut off the phone line(understandable) but then leave no access to communication to pay them

Schockwave · ‎03-09-2023

@steve4218 , if you need to make a payment, then here is a link:

https://ee.co.uk/bills-payments/mobile/fast-payment-payg

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

bristolian · ‎03-09-2023

@steve4218 wrote:

many thanks ill give it a go i just find is crazy they cut off the phone line(understandable) but then leave no access to communication to pay them

Most, if not all, telecoms operators have a "calling from another phone" number