Can't download my Business invoices

[Chimene]

Hi,

I can't download our Business invoices. I have been trying to do this since 15/10/23! I have been on the chat, waste of time, telephoned and told it would be reported. This is a business account and I need the invoice to reconcile the direct Debit payment. EE get it sorted!!

[market-jar]

Spoke to business support, and they said they'd call me back within 3 days, never did, and I never got my invoices, how are we meant to run a business, when we can't use the damn system!! 

[market-jar]

Why can't you just fix the issue!?