03-10-2019 05:21 PM
Just had a text saying unable to process my bill I’m assuming it’s a scam As bill already been taken!!! Not clicking on that link
Solved! See the answer below or view the solution in context.
28-01-2020 04:39 PM
I aleays miss the times it is on being busy but will try, i suspect they will do nothing though
29-01-2020 06:50 PM
I’ve a phone for work that I don’t use very often, and what I find weird is that I haven’t topped it up in 7 weeks, and got this text within 90 minutes of topping it up. How’d they know I’d topped up?
29-01-2020 06:57 PM
@TonyT2 The text could have been sent some time before when your phone was off. The network stores it, tries to resend it every now and then and so it appears soon after your phone is able to receive texts again.
29-01-2020 07:15 PM
I just got the same text,glad i i checked on here first😡
[EE]:We were unable to process your latest bill. In order to avoid fees, update your billing information via: https://ee.uk.billing33.com/?ee=2
29-01-2020 08:36 PM - edited 29-01-2020 08:39 PM
@EE Community Support Team
Would it be worth un-hyperlinking or striking through the hyperlinks that users of this forum seem to copy and paste/type, like below, that are littered across this forum?
hXXps://ee.uk.billing33.com/?ee=2
29-01-2020 08:41 PM
Hardly! It's not the clicking on the link that's risky but the filling in of the fake forms it presents.
30-01-2020 07:58 AM
Hi @Sha55a71.
Welcome to the community.
I'm glad you checked and didn't enter any details.
I'd recommend forwarding the message onto 7726 so it can be investigated further.
Jon
02-02-2020 06:17 PM
I’ve just received a similar text message from +44 7742 140703 saying that my bill couldn’t be processed etc etc. I will report to 7726 but I am abroad at the moment so can’t send, will do so when I am home
03-02-2020 08:04 AM
Hi @SA_22,
Welcome to the EE Community. 🙂
Thanks for reporting the phishing text you received.
For more information on staying safe online, please see Spam and phishing - How to stay safe and report it.
James
05-02-2020 08:49 PM
Hi,
Stupidly I followed the link but the page was fortunately blocked.
Subsequently I realised it was a scam and I deleted the text before I was able to forward.
is there anything else I should do?