scam text message re bill

Wellsie · ‎03-10-2019

Just had a text saying unable to process my bill I’m assuming it’s a scam As bill already been taken!!! Not clicking on that link

Ros1954 · ‎18-10-2020

Hi my husband has received one of theses texts, but he's not with EE. Should we forward it to you, or contact his service provider?

Chris_B · ‎18-10-2020

@Ros1954 Just forwarded the message to 7726.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎18-10-2020

@Ros1954 : By forwarding it to 7726 it is auto sent to his own network provider, who will acknowledge it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Michael100 · ‎01-11-2020

I also received this scam email but my question is how do they know I’m with EE???

XRaySpeX · ‎01-11-2020

@Michael100 : They send these scam texts to random mobile nos & yours is an EE no.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Leanne_T · ‎02-11-2020

Morning @Michael100

Thanks for coming to the community.

If you have received a message claiming to be from EE, please send it to phishing@ee.co.uk for email or 7726 for texts and we can get this looked into.

For more information, see our Scams: Information about scams currently circulating post.

Thanks 🙂

Leanne.

Carrie72 · ‎22-11-2020

Received one this evening and have forwarded to 7726

Michael100 · ‎22-11-2020

Hi Carrie thanks for your message.my concern was how do they know we have an ee account.the same thing has happened when I ordered something off Amazon,not long after I received similar emails,so looks as if they can see my online activities???what do you think?

Sent from my iPhone

Katie_B · ‎23-11-2020

Thanks for reporting this @Carrie72.

Please be sure to let us know if you receive any more.

Katie 🙂

whoever · ‎25-11-2020

tried to forward but phone won't let me says no results found for 7726??