Unblock over 18

ktaylor22 · ‎24-04-2023

Can you unblock sites over 18s tried going on a website wouldn't let me

XRaySpeX · ‎24-04-2023

@ktaylor22 : Are you on contract or PAYG?

On Contract: Follow Switching Content Lock OFF or ON .
On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎24-04-2023

@ktaylor22 : Are you on contract or PAYG?

On Contract: Follow Switching Content Lock OFF or ON .
On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Khiat · ‎18-06-2023

Please I am 25 years old

Leanne_T · ‎18-06-2023

Hi @Khiat

Welcome to the EE Community. 🙂

Please see How do I turn on parental controls on my device?

Thanks.

Leanne.

Dandug12 · ‎04-07-2023

I want my 18 block off

James_B · ‎04-07-2023

Hi @Dandug12,

Welcome to the EE Community. 🙂

Please see How do I turn on parental controls on my device?

Thanks

James

Ash_swfc1867 · ‎09-07-2023

I am 28 year old and it won’t let me change it to 18+ and I am the bill payer any help

Katie_J · ‎09-07-2023

Hello @Ash_swfc1867.

Welcome to the community.

What happens when you try to remove content lock through your My EE account?

Katie

Kewalsingh · ‎25-07-2023

Can u open

XRaySpeX · ‎26-07-2023

@Kewalsingh : Scroll up & read.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP