Scam text message

TracyTyrIet · ‎03-01-2026

This morning a received a text regarding my rewards. I followed the link to what looked like a very genuine EE website.

please be careful.

the link has now been taken down but be careful

Chris_B · ‎03-01-2026

@TracyTyrIet forward the message to 7726 ( SPAM) and then the number when prompted.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎03-01-2026

@TracyTyrIet forward the message to 7726 ( SPAM) and then the number when prompted.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎03-01-2026

@TracyTyrIet : It's obviously a scam! The link in it is not even to EE (domain ee.co.uk).

There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Janetw40 · ‎04-01-2026

I can't get this to work

XRaySpeX · ‎04-01-2026

@Janetw40 : Hold down on the msg & a menu will come up incl. Forward.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Janetw40 · ‎04-01-2026

That pfart is fine, it's the number to send it to that doesn't work.

XRaySpeX · ‎04-01-2026

@Janetw40 : 7726 doesn't work?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_S · ‎05-01-2026

Hi @Janetw40

If you're having trouble forwarding the text to 7726, you can also take a screenshot and send it via email to phishing@ee.co.uk.

You can also send the message to the UK's National Cyber Security Team at report@phishing.gov.uk.

Our How to avoid scams web page gives more handy information.

Chris S