Scam guard query...

aldo30 · ‎02-05-2026

Would scam guard stop me from going onto an internal work site in which I need to be on my works WiFi?. Keep getting an error of null. Site is not reachable, or something to that effect. Phone is a galaxy s25 if that makes a difference

Alex_H · ‎03-05-2026

Hi @aldo30,

Thanks for visiting the EE Community

It is possible that Scam guard could block certain webpages if you have the safe web active and it suspects a problem with the webpage, though typically it would show a warning about why its blocked and not just an error page like that.

Have you logged into the Cyber Security app on your device to try and disable safe web to test the page then? Have you been able to access the page recently and only stopped after setting up Scam guard?

Alex

View solution in original post

Alex_H · ‎03-05-2026

Hi @aldo30,

Thanks for visiting the EE Community

It is possible that Scam guard could block certain webpages if you have the safe web active and it suspects a problem with the webpage, though typically it would show a warning about why its blocked and not just an error page like that.

Have you logged into the Cyber Security app on your device to try and disable safe web to test the page then? Have you been able to access the page recently and only stopped after setting up Scam guard?

Alex