Scam call

Stardust9 · ‎10-05-2025

I have just received a call from 020 3980 7772 offering me a 30% discount on my EE mobile bill. They wanted me to provide my email so that they could verify that I was the account holder. I refused to provide this information and told them it was a scam call before ending the call. I am sharing this for information as it sounded more like a scam call.

XRaySpeX · ‎10-05-2025

@Stardust9 : Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

Schockwave · ‎10-05-2025

Hello @Stardust9 ,

Welcome to the community,

This indeed looks like a scam call, as the number is not included on one of the partners call numbers.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

XRaySpeX · ‎10-05-2025

@Stardust9 : Report spam calls by filling the form @ https://www.bt.com/exp/help/contact-bt/form/scams

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Stardust9 · ‎10-05-2025

Thank you. I have completed the form.