Removing Safe Search (without credit card)

[Sensi101]

• I want to know why I have to proof my age to remove Safesearch. I am clearly a EE member as such they know all my personal details. Also I don't own a credit card and haven't got time to go into EE shop to get it removed. EE knows I'm over 18. What's the problem???

[Darthvader1681]

Please remove safe search 

[Profile closed]

Follow the instructions given in this post on how to remove it.

[splassher]

Good luck, its a rip off

[Ali_A]

Hi @splassher 

There is no cost to remove the Safe Search / Content lock. 

You can find out more at How do I turn on parental controls

Ali 

[lizaandreevna2]

me too

[XRaySpeX]

Are you on contract or PAYG?

• On Contract: Follow Switching Content Lock OFF or ON .
• On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.