Removing Safe Search (without credit card)
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27-10-2023 08:34 PM
- I want to know why I have to proof my age to remove Safesearch. I am clearly a EE member as such they know all my personal details. Also I don't own a credit card and haven't got time to go into EE shop to get it removed. EE knows I'm over 18. What's the problem???
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19-06-2024 10:41 PM
Please remove safe search

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19-06-2024 11:01 PM
Follow the instructions given in this post on how to remove it.
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20-09-2024 10:13 AM
Good luck, its a rip off
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20-09-2024 11:11 AM - edited 20-09-2024 11:12 AM
Hi @splassher
There is no cost to remove the Safe Search / Content lock.
You can find out more at How do I turn on parental controls
Ali
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09-10-2024 09:03 PM
me too
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09-10-2024 09:25 PM
Are you on contract or PAYG?
- On Contract: Follow Switching Content Lock OFF or ON .
- On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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