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Remove age restriction and content lock

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armstrongleigh5
Visitor

‎30-04-2023 12:55 AM

I'm trying to remove content lock and age restriction 

102 REPLIES 102
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Faridmolayani
Visitor

‎07-07-2026 03:56 AM

Please remove content lock . Im 36 years old

0 Helpful
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Chris_B
EE Community Star
EE Community Star
In response to Faridmolayani

‎07-07-2026 01:32 PM

@Faridmolayani  Read the solution to the thread you’ve latched on to.  It tells you how to go about this.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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ee_user14
Skilled Contributor
Skilled Contributor
In response to Faridmolayani

‎07-07-2026 01:38 PM - edited ‎07-07-2026 01:38 PM

@Faridmolayani wrote:

Please remove content lock . Im 36 years old

Also there's certain legal requirements around age-restricted content. You posting "Im 36 years old" could be a barefaced lie - I'm not saying it is, but it could be, and EE have no way of telling.

I could post saying "I'm 28", does that mean I am? As mentioned by @Chris_B , follow the instructions elsewhere in this thread - they will tell you how to provide legally-binding proof of your age. @Faridmolayani