Remove age restriction and content lock

armstrongleigh5 · ‎30-04-2023

I'm trying to remove content lock and age restriction

Debbie_G · ‎21-08-2025

Welcome to the community.

For step-by-step guidance on how to manage or remove the content lock, please see our How do I turn on parental controls on mobiles help page.

Debbie

XRaySpeX · ‎21-08-2025

@Maz1360 : Read the Solution above of this thread you've latched onto.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Paay · ‎12-12-2025

Your link doesnt work. Im on a subscription. Says page not found.

Amybran · ‎13-12-2025

I need content lock taking off

Alex_H · ‎13-12-2025

Hi @Paay,

Welcome to the EE Community

If you visit our parental controls help page, it has step by step instructions for how to amend your content lock settings for your mobile connection.

Alex