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Recieved 2 text with pin codes which i didt request

Kerry2004
Explorer

‎15-04-2026 03:59 PM

I received 2 texts with 4 didget pin codes this morning which I didn't request

0 Helpful
4 REPLIES 4
Alex_H
EE Community Support Team

‎15-04-2026 04:59 PM

Hi @Kerry2004,

Welcome to the EE Community

If you have received PIN codes from us that you did not request, please contact us as soon as possible so that one of our team can check your account to see why those PINs were sent out, and make sure no one has accessed your account.

Alex

0 Helpful
Kerry2004
Explorer
In response to Alex_H

‎15-04-2026 05:08 PM

I have tried to contact EE but cant speak to anyone.
0 Helpful
Alex_H
EE Community Support Team
In response to Kerry2004

‎15-04-2026 05:15 PM

@Kerry2004 What do you mean, what exactly is happening when you try and call us on 150? 

Alex

0 Helpful
Kerry2004
Explorer
In response to Alex_H

‎15-04-2026 05:21 PM

Tried to speak to someone earlier and couldn't.
Ive now sent another request for someone to call me back. 👍
0 Helpful