Request for Age Restriction removal

[juliustobi4]

Please remove age restrictions. I am over 18

[Christopher_G · Accepted solution]

Hi @juliustobi4 

Welcome to the community.

Please check out this 'How Do I Turn On Parental Controls on My Device?' help page for removing age restrictions.

Chris

[Lakies87]

I'm over the age of 18

[Katie_B]

Hi @Lakies87. 

Thanks for coming here. 

Are you looking to remove content lock?

Katie

[Kaed1995]

Yes

[Katie_B]

Are you a pay as you go or pay monthly customer @Kaed1995?

Katie

[Robjoiner]

I'm over 18 I think I qualify been 56 

[Leanne_T]

Hi @Robjoiner 

Would you like to remove the content lock from your account? 

If so, do you have a pay as you go or pay monthly account? 

Leanne.

[Jgarb1994]

06/09/1994

[Profile closed]

Hello @Jgarb1994 

Are you a Pay Monthly customer or PAYG?

On Contract: Follow Switching Content Lock OFF or ON .

On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.