Re: Remove content lock

[Velaphiev1_]

Hi, 

May you please remove content lock from my phone.

Thank you, 

Velaphi ********

[mod edit: removed personal details from the forum]

[Leanne_T · Accepted solution]

Hi there @Velaphiev1_ 

Welcome to the community.

You can see how to amend the parental control settings on our How do I turn on parental controls page.

Hope this helps 🙂

Leanne. 

[Pauljohn99]

Please remove content lock from my phone .

Thank You 

[Debbie_G]

Morning @Pauljohn99.

Welcome to the community.

Are you a contract or a pay as you go customer?

If you have a contract account, you can find more information about removing the content lock on our How Do I Turn On Parental Controls on My Device? help page.

If you have a pay as you go account, I recommend getting in touch with our team to request this. You can also visit an EE Retail store with photo ID to complete this. 

Debbie 🙂

[rizazam786]

remove contents lock

[Leanne_T]

Hi there @rizazam786 

Thanks for coming to the community. 

Please see our How Do I Turn On Parental Controls on My Device? Help page for details on changing the content lock settings 🙂

Hope this helps. 

Leanne.