Potential hack

[Jono249]

I have over a period of time experienced some anomalies with my devices.

password changes, random pop ups, file docs, ip-Mac address, find my phone ip location under different locations under different devices. 

im between trying to solve this or officially reporting this issues. 

I would really like some ones take on this if possible.

thank you 

[Northerner]

Hi @Jono249 

Most of these issues are down to poor user security or installing apps/websites which install malicious code. 

Change your account password and factory reset your device. Make sure your email password is different to your email, i wouid recommended using google/MS authentication app and two stage authentication on all your services.

Dont write down passwords and don't share your device. Make sure you use a VPN over public wifi (inc hotels, pub etc) 

Thanks 

[Leanne_T]

Hi there @Jono249 

Thanks for coming to the community. 

To help keep your data safe, please see our Online Security: Avoid and Prevent Scams | EE for helpful advice. 

Leanne.

[Jono249]

Thank you for the reply, I’m ex r.signals.

This was to flush them out if nothing else.

I never wrote passwords down unless I want them to be used with in the environment, it 100% flushes the idiot out.

It’s now unfortunately being raised and going to be promptly dealt with accordingly.

Many thanks for the reply

Sent from my iPhone

[Leanne_T]

Thanks for coming back and letting us know @Jono249 

All the best 🙂

Leanne.