30-09-2024 02:29 PM
I have received a phone call, supposedly from EE, stating that they are swapping from 4G to 5G on Friday and that I habanero being sent a new SIM and the old one will not work after Friday. Impossible to speak to anybody on EE app so wondered if anybody else has heard of this
Solved! See the answer below or view the solution in context.
26-09-2025 04:19 PM
Hello @winkydinky.
Welcome to the EE Community.
These aren't numbers from any of our partners.
I would recommend reporting this by completing this online form.
Our back office team will then be able to investigate this further.
Katie