Community Activity

Roaming not switched on account

Forgot to message 150 roaming before I left. I bought a roam like home but can’t use it as I can’t call or text or use data whilst in Europe. My data roaming is switched on the device but can’t contact EE to switch on my account.  

Resolved! Website and App still not working

Three months on and still no working App or Website, tried everything even called and was called back twice by different depts. the up shot is your App and Website are not fit for purpose. each "customer service" idiot has a script and that's all the...

Resolved! EE tv without the broadband package

Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...

Harper86 by Investigator
  • 13467 Views
  • 20 replies
  • 4 Helpful

Website is shockingly bad

The website is junk. When clicking on a link from the home page it either shows an error message or just blanks and then returns to the page I was clicking from. Been like this for days now.Looking at upgrading but if they can't get the web page to w...

1971 by Explorer
  • 16 Views
  • 1 replies
  • 0 Helpful

Resolved! Scam calls

Hi from EE. Be alert to fraud - if you didn't ask for this, don't share it, please call us on 0330 123 1105. Your PIN for resetting your EE ID security answer is 8258. Thanks. Received convincing call from EE on 02080808822 stating that they wanted t...

San212 by Visitor
  • 382 Views
  • 3 replies
  • 0 Helpful

Billing

Changed from sky to EE and now I have had a big bill off sky but the callers that came around said I need to send it to them and EE will for it. Is this right 

Deb129 by Explorer
  • 20 Views
  • 2 replies
  • 0 Helpful