My phone is going to be disconected in two hours

[Linda131]

I keep getting different mobile numbers calling me every single day, when I answer it says that my phone is going to be disconnected in the next two hours press 1 for english 2 for Chinese and so on? I hang up and later it rings again saying my number is being used suspiciously and will be cut off in two hours, Ive been getting this for days now and its driving me nuts? 

[Christopher_G · Accepted solution]

Hi and welcome to the community, @Linda131 

I'm sorry to hear that you're getting these calls. Please send a message to 7726 (free of charge) with the number that called you included. It will be investigated by a security team.
Chris

[Mishmash1978]

I have just received the same call for the first time. 

I'm assuming this will continue as you mentioned, did  the call persist after EE made there enquies?

[MyEEscammer]

I have started receiving these calls this week. usually it's saying this number will be ended today but sometimes other reason (like it from Immigration 🙄) and always press 1 for something or 2 for Chinese then it continues talking in Chinese.

It is always from different UK mobile numbers. Most say they are not valid when called back but a few seem like regular people who know nothing about this.

[MyEEscammer]

Just to add, my phone isn't even on EE though it might have been more than at least  5 years ago.

[Ddraiggwyn]

I have received the same call from two different uk numbers. I have forwarded the numbers to 7726. 

[Cornishman74]

I used to get those too but realised they were scammers who were calling and messaging me so I reported each one and blocked the number.

[jennyblain]

I just got one of these calls, a couple of minutes ago. It came from a mobile number, 07799 942242. First one like this I've had and I'll hope there are no more!

[Peter_W]

Hey there @jennyblain, thanks for flagging this 😊

As @Christopher_G highlighted earlier in this thread, you can report this to our security team by sending the number to 7726.

You can also find details on all the numbers our team, along with our outbound partners, will call from to check if they're genuine. 

Peter