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Message scam about rewards points from EE

Margih62
Investigator
Investigator

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

752 REPLIES 752

It was loading for a while does it mean it hasn't gone through yet?

James_B
EE Community Manager
EE Community Manager

Hi @Ntando1,

Phishing websites are designed to steal your card details for future fraudulent use so a payment may not have been taken.

I'd recommend contacting your bank as soon as possible.

James

Surprisingly the money in the bank card is still there.

And I wrote the card holder Mrs instead of ms

And what if I wrote Mrs instead of ms

James_B
EE Community Manager
EE Community Manager

You still need to report this to your bank, @Ntando1 

James

Alright thanks

James_B
EE Community Manager
EE Community Manager

No problem, @Ntando1 

James

FionaMc51
Visitor

Think this has happened to me and I clicked on the link and put my bank details into it.

@FionaMc51 : You better report it to your bank to get a new a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Jonah_Boy1
Visitor

Just received one myself, sent message back  to 7726.